Telco Lead Generation for technology vendors

We generate qualified sales leads. Reach decision-makers, uncover genuine sales opportunities, and build a stronger pipeline

REACH hard-to-contact telco decision-makers

ENGAGE in pre-qualified sales conversations

BENEFIT from guaranteed campaign results

25+ years experience

200K+ telco contacts

global coverage

30% minimum guarantee

eContact Services helps telco technology vendors to identify, engage and qualify the decision-makers who buy their products including network operators, communications service providers, MVNOs and others.

Unlike digital lead generation agencies, we do not rely on mass e-mail campaigns or unverified intent data. Our voice-led, account-based approach enables us to speak directly to relevant telco stakeholders, uncover genuine intelligence, and qualify interest before arranging a sales conversation.

Our multilingual industry specialists understand complex telco technologies and know how to communicate their commercial value, helping you turn cold target accounts into meaningful sales opportunities.

Transform raw targets into qualified leads

For telco technology vendors, generating a consistent pipeline of qualified opportunities is challenging. Competition for the attention of senior decision-makers is intense, and identifying the right people within complex telco organisations requires specialist market knowledge, accurate data and persistent engagement.

Generating qualified opportunities within telco accounts also requires more than just identifying contacts. It takes credible conversations with the right decision-makers to understand their current situation, priorities, challenges, and potential interest in your solution.

eCS works alongside your sales and marketing teams to provide this specialist capability. From identifying and engaging the right decision-makers to qualifying genuine interest, we help turn your target telco accounts into meaningful sales conversations and actionable pipeline.

As telco lead generation experts, we help you to:

Identify the right decision-makers

Discover and validate the relevant decision-makers within your target telco accounts.

Qualify their Interest

Engage prospects in credible conversations to understand their current situation, priorities and potential interest in your solution.

Prepare them to meet your sales team

Provide your sales team with qualified opportunities and the insight and context needed to progress each conversation.

Business development expertise that speeds the growth of your telco sales pipeline

Successful telco lead generation requires more than good data. It takes industry knowledge, credible engagement, and an understanding of complex technologies and the people responsible for buying them.

With 25+ years specialising in the telco market, eCS combines deep industry expertise with a global, multilingual team and access to 200K+ telco contacts. We know who to target, how to engage them and how to position complex technology propositions in a way that creates meaningful sales conversations.

From initial engagement through to qualification and introduction, we help your sales team build relationships with the decision-makers that matter.

Global Telco Expertise

A multilingual team experienced in engaging telco decision-makers across global markets.

Deep Industry and Technology Knowledge

The expertise to understand complex telco technologies and communicate their commercial value.

Actionable Sales Intelligence

Relevant insight from our conversations with prospects to help your sales team progress each opportunity.

Expand your presence in existing telco customer accounts

The first sale to a telco shouldn’t be the last. On the contrary, it should open the door to further opportunities built on an already established relationship. Yet many telco vendors struggle to expand their presence with existing clients. eCS can help change that.

Winning a telco account should be just the beginning of rewarding and mutually beneficial relationship. Vendors who provide one solution to a single department have an opportunity to forge a stronger and deeper relationship by making other teams and business units at the telco aware of their wider portfolio.

Unfortunately, that opportunity is often missed because the vendor doesn’t know other stakeholders or have any insight into the telco’s business beyond the immediate contact.

eCS addresses this issue by helping vendors identify and engage relevant contacts across the operator or operator group, creating opportunities to cross-sell additional solutions and expand existing customer relationships.

For vendors already working with a Tier 1 operator in one country, we can also take an existing proposition into its other operating companies. This helps turn a successful local relationship into opportunities across the wider international group.

Exactly what can you expect from an eCS qualified lead?

A qualified lead from eCS is more than a name, contact detail or expression of interest. We have a real conversation with the relevant target to understand their current situation, priorities, challenges, role in the decision-making process, and potential interest in your solution.

Each lead is supported by the intelligence uncovered during that conversation. Depending on the agreed campaign criteria, this can include their current solution and incumbent supplier, business requirements, pain points, planned projects, likely timescales and agreed next steps.

Most importantly, the prospect has demonstrated sufficient interest to have a deeper conversation with your sales team. We provide the meeting notes and context from our initial engagement, so your sales team is fully briefed and can continue the conversation from an informed position.

With a qualified lead from eCS, you can expect to learn some or all of the folllowing about each of your target prospects:

Confirmed area of responsibility
Current supplier or solution
Priorities and challenges
Relevant projects and timescales
Levels of interest
Meeting notes and agreed next step
Others involved in decision-making process

Our 5-step pipeline building methodology

Define

Agree your target organisations, markets, decision-makers and qualification criteria.

Prepare

Develop the campaign proposition and equip our telecom specialists to communicate its value.

Identify

Find and validate the individuals responsible for the technologies and challenges your offering addresses.

Engage

Start credible conversations, explore requirements and qualify each prospect’s interest.

Deliver

Provide your sales team with qualified opportunities and the context required to progress them.

Activate

Ready to discuss your campaign requirements?
Then why not contact us >>

Proven telco lead generation results

Our experience, telco expertise and global network help technology vendors turn marketing activity into qualified opportunities and measurable pipeline.

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Trusted by leading telco technology vendors

Why leading telco vendors choose eCS

“I cannot emphasize enough how fundamental eCS’ services were to successfully reaching our most important goals at MWC – year after year and throughout the year – uncovering opportunities which we may not have ourselves”.

“Working with eCS was a seamless and efficient process and they exceeded all expectations in terms of quality and quantity of meetings… I have already recommended eCS to our regional marketing teams… and have no hesitation in recommending them to external vendors”.

“Over a 4 month period, the eCS qualification function clearly linked ROI to each of our digital tactics with close to 50% of MQLs resulting in immediate opportunities and projects including an RFP. Our pipeline coverage mid and long term has been protected despite the pandemic thanks to eCS”.

“Tracy and team are excellent to work with! We’ve used their services on a number of projects and I’m continually impressed by their ability to provide relevant contacts for us, regardless of the ask”.

“The results of their work have consistently exceeded those of their competitors… At the risk of being cliched, it’s not an exaggeration to suggest eCS functions as an extension of your team rather than an external expert. My recommendation for eCS is unreserved”.

Ready to grow your sales pipeline with qualified telco opportunities?

Tell us which telco accounts, markets and decision-makers you want to reach and we’ll explain how eCS can help turn them into qualified opportunities.