Oracle Communications EMEA: eCS builds big business

“As Group VP of Sales for Oracle’s CGBU (Communications Global Business Unit) eContact Services (eCS) partnered with my business development team in 3 key areas:

1) Executive Connections: – eCS delivered a fully qualified executive meeting schedule at global industry events including MWC, TM Forum and Gitex, where we accelerated some of our largest global deals.

2) Telecom Campaign Lead Generation: eCS secured intelligence, leads and opportunities on a regional basis giving us the confidence and coverage to invest in sales campaigns and halo events across CIS, Africa and Central Asia.

3) Account Based Marketing: eCS undertook research to map target buyer and influencer personas across the B/OSS environment in key accounts, they uncovered details on incumbent solutions, gained insights on operator challenges and strategy so that we could finesse investment and sales approach with key individuals and teams.

eCS are engagement specialists with huge knowledge of the telecoms business and a sound network of contacts at CSP’s globally they played a significant part in the success of Oracle Communications during its most acquisitive period by adapting narratives around our offerings at speed as new companies and solutions were taken to market by the unit. I would have no hesitation in recommending them to anyone looking to develop robust business connections and pipeline within the sector.”

Tim Porter, Group VP Sales EMEA, Oracle Communications Global Business Unite