Looking forward to Barcelona: Tomorrow’s technology – today

MWC23 Barcelona

That, tomorrow’s technology today, is the theme of MWC23 where, the GSMA tells us, we’ll be focusing on the “three vital converging forces in our industry: technology, community and commerce”.  But what specific topics might we see under the microscope in the halls of FIRA and are thus worth thinking about as we prepare for […]

Progress needs to matter, and it needs to keep Marketing in mind

A recent observation from an excitable member of the telco vendor commentariat noted in the telecoms media: “So, if you have cloud-gaming, 5G means that you can go to work, stay at home, or commute and take the experience of streaming games with you. You weren’t able to do that before and now you are, […]

Acquiring new customers is critical. Losing poor-fit customers may be equally critical

According to leading analyst firm Gartner, “Business leaders are starting to recognize how costly keeping a poor-fit customer can be for business” due to issues such as over-customization, bespoke solutions and the outsize time spent on servicing. “Long-term profit erosion must also be kept top-of-mind, as investments in poor-fit customers may boost revenue in the […]

MWC22: Day 4 – Metaverse World Congress

Mobile World Congress

Allegedly, saving the best for last is a pretty good life tactic. With that in mind, we’ll end our week of blogs from MWC22 talking about arguably the event’s dominant theme, the one that if the telecoms industry prognosticators are to be believed might soon change the “M” in Mobile World Congress. That’s right; the […]

MWC22: Day 3 – As telecoms evolves, marketers become teachers…

Mobile World Congress 22

For all the talk about new devices and new enabling technologies, MWC22 demonstrated how the telecoms industry is continuing to change rapidly at a much more fundamental level. Many of the real innovations taking root in the industry today involve far more than simply new features and functions, new Use Cases and new commercial opportunities […]

MWC22: Day 2 – Keeping Marketing in Mind

BLOG: MOBILE WORLD CONGRESS 22 DAY 2

At least if you rely on reports in the mainstream media, you could be forgiven for thinking that Mobile World Congress 22 (but the same goes for pretty much any other year’s MWC) was the telco industry’s equivalent of a Consumer Electronics Show. That’s right; the column inches fill up with endless announcements of new […]

MWC22: Day 1 – Here we go again…

MWC22 Barcelona

Three years later, Mobile World Congress is back. Well, back in a recognisable form anyway. Twenty-four months ago, we experienced the COVID enforced last-minute cancellation of the event. Last year, the GSMA did give a party, but no one came (to be scrupulously accurate, not very many showed up). This year, it’s business as usual […]

Telco sustainability: Operators ramp up efforts to tackle environmental impact

Telco Sustainability

The telecoms industry has an opportunity to drive sustainability initiatives across multiple sectors – but it must get its own house in order first The telecoms sector may not be the world’s biggest source of carbon emissions, but it is one that is increasingly coming under pressure to reduce its environmental impact. In a recent […]