MWC2020: Missing World Congress?

While Hamlet didn’t have a trip to Barcelona in mind as he pondered “to be or not to be”, one imagines that the companies attending, the GSMA and the Spanish authorities have been addressing the question in recent days via a high-stakes game of “who blinks first?” in relation to Mobile World Congress which, by […]

The recipe for Lead Generation failure

Let’s talk about ourselves: the recipe for Lead Generation failure (despite the fact that nearly everybody still does it when they should know better) In a survey that informed its recently published 2020 CIO agenda, analyst firm Gartner reports on the types of disruption CIOs have faced over the past four years. Most of them […]

Selling BSS transformation? So are we…

Analyst firms tell us that investment in next-generation Operational Support Systems (OSS) and Business Support Systems (BSS) are markets valued at around $40bn USD globally while, at the same time, investment in legacy OSS/BSS is around half that. The former is growing, the latter shrinking. If, like many eCS clients, you supply technology in one […]